The European Parliament and the Council have given their signature to an EU Regulation that will enabvle passengers travelling by sea and by inland waterways to enjoy the same rights wherever they travel in the EU. Among these rights is the right to information or compensation in the case of delay or cancellation of a journey.
In addition, the new rules also offer people with disability or reduced mobility protection travelling over water. The new Regulation will complement existing rights for air and rail passengers.
Denied boarding? Cancellation?
ReplyDeleteLong delay? Lost luggage?
Reduced mobility?Over the last thirty years, there has been a boom in mobility in Europe.
For millions of citizens travel has become a reality, indeed a right.
Passengers need a common set of principles, so that they can be more easily aware of their rights if something goes wrong with their trip, regardless of the mode of transport they use or whether a journey takes place wholly within a single Member State or goes through an intra-Community or external frontier.
Siim Kallas
Vice-President of the Commission,
responsible for transport
In the light of this, the EU has committed itself to placing users at the heart
of transport policy.